Cookie Policy

Last updated: 8 April 2026

At a glance. Essential cookies are always on (they’re required to log in and remember your consent). Analytics and preference cookies are only set if you opt in via our consent banner. You can change your choice at any time. For how your data is processed, see our Privacy Policy.

1. What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device when you visit a website. Alongside cookies, SafeSkin uses other client-side storage technologies — localStorage and sessionStorage — which behave similarly but are only accessible to the website that sets them. Together these allow the Platform to recognise you between requests, keep you logged in, remember preferences, and collect anonymised usage insights.

In this Policy, any reference to “cookies” includes localStorage, sessionStorage, and similar technologies unless stated otherwise.

2. Legal Basis

We use strictly necessary cookies without consent, as permitted under the ePrivacy Regulations. All other cookies and similar storage (analytics, preferences, marketing) are only set after you opt in via our consent banner, in line with the Irish Data Protection Commission’s guidance and the EU ePrivacy Directive. You can withdraw consent at any time (see section 6).

3. Categories of Cookies We Use

3.1 Strictly Necessary (always on)

Required for the Platform to function. These cannot be disabled through our consent banner; if you disable them in your browser, parts of the Platform will not work.

NameSet byPurposeDuration
sb-*-auth-tokenSupabaseAuthentication sessionSession
sb-*-refresh-tokenSupabaseSession refreshUp to 1 year
safeskin_cookie_consentSafeSkinStores your cookie preference1 year
__stripe_mid / __stripe_sidStripeFraud prevention during checkoutSession / 1 year

3.2 Analytics (consent required)

Help us understand how visitors use the Platform so we can improve it and provide Clinic Owners with anonymised aggregated insights. Only set after you accept analytics in the consent banner.

NameSet byPurposeDuration
safeskin_session_id (localStorage)SafeSkinAnonymous session identifier for platform analyticsSession
safeskin_session_data (localStorage)SafeSkinTracks session context (landing page, page count)Session
safeskin_visit_count (localStorage)SafeSkinCounts return visits (no personal data)Persistent
_ga, _ga_*Google Analytics (if enabled)Distinguishes visitors, session stateUp to 2 years

SafeSkin’s own analytics record page views, search behaviour, clinic profile views, and button clicks, linked to a random session identifier and not to any personal identifier. Where Google Analytics is enabled, we configure it for IP anonymisation and disable advertising features.

3.3 Preferences (consent required)

Remember your preferences such as favourites, recently viewed clinics, compare selection, search radius, and list/map view. Not essential, but they make the Platform easier to use.

NamePurposeDuration
sessionStorage: favouritesSaved favourite clinicsSession
sessionStorage: recently_viewedRecently viewed clinicsSession
sessionStorage: compare_selectionClinics selected for comparisonSession

4. Third-Party Cookies

Some cookies are set by third-party services we use. We do not control these cookies — please refer to the relevant provider’s privacy and cookie notices for full details:

5. Do Not Track

We currently do not respond to browser “Do Not Track” signals, because no common industry standard has been agreed. You can manage your cookie choices using our consent banner or your browser settings.

6. Managing or Withdrawing Consent

You can change or withdraw your cookie consent at any time by:

  • Clearing the safeskin_cookie_consent cookie in your browser, which will re-trigger our consent banner on your next visit.
  • Adjusting your browser settings to block or delete cookies generally. Note that disabling strictly necessary cookies will break Platform functionality.
  • Emailing us at [email protected] if you would like help.

Guidance for managing cookies in common browsers:

7. Changes to This Policy

We may update this Cookie Policy from time to time. The current version is always available at this URL with the “Last updated” date above. Material changes will be notified on-site. Continued use of the Platform after a change takes effect constitutes acceptance of the updated Policy.

8. More Information

For how we handle your personal data generally, please see our Privacy Policy and Terms of Service. For questions about cookies, contact us at [email protected].